Feedback Studio Help Center

Feedback Studio Help Center

  • Docs
  • Support
  • About
  • Login

โ€บAnalytics

Getting Started

  • 8 Steps to get started with Feedback Studio
  • Migrating to Feedback Studio
  • Customization
  • Plans and Billing FAQ
  • Permissions

Bulk Center

  • Bulk Exports
  • Bulk Import
  • Bulk Update
  • Bulk Delete

Feedback

  • Feedback Overview
  • Prioritization Options
  • Votes and User Stories

Roadmap

  • Internal Roadmap
  • External Roadmap

Companies & Users

  • Companies Overview
  • Users Overview

Teams

  • Teams Overview

Analytics

  • Feedback Dashboard
  • Companies and Users Dashboard
  • Staff Dashboard

Feedback Dashboard

Analytics dashboards are available on our Pro plan.๐Ÿ’Ž

The Feedback Dashboard is the default view when you click Analytics from the Navigation.

Select a time frame

By default you'll see data from the last 30 days, however you can choose from the following options to customize this.

  • Last 24 Hours
  • Last 7 Days
  • Last 30 Days
  • Last 90 Days
  • Last 6 Months
  • Last Year

The top section gives you an overview of new Feedback, Comments, Votes and User stories added within the selected time frame.

Overview

New Feedback - Total number of new feedback added within the time frame. This includes feedback created internally (via staff members) or externally (via roadmap).

New Comments - Number of comments added across all feedback within the time frame.

New Votes - Total votes added to all feedback within the time frame.

New User Stories - Total count of votes where user stories are included. If the user story is "n/a" it will not be included.

Note: Deleted data will not be included in Analytics.

Feedback by Status (All time)

This pie graph shows the breakdown of all of your feedback based on the status. A larger slice of the pie graph represents a larger group of feedback with that status.

Note: This is not affected by the time frame drop down

Top feedback (All time) by:

Tables of the Feedback title, category and status, along with a drop down to change the 4th column between Votes, MRR and Impact Score. 10 per page.

Votes - Feedback sorted by total number of votes, in ascending order.

MRR - Feedback sorted by the MRR total tied to the feedback, in ascending order.

Note: This is not affected by the time frame drop down

New Votes per day

This graph allows you to track the number of new feedback added each day, and is helpful to measure the success of promotions related to sharing your roadmap externally, or staff being trained in using Feedback Studio. Based on the time frame you will be default see the number of new feedback (total) added per day during that time frame.

Additionally, you can add up to five individual pieces of feedback to compare against. This allows you to find outliers and spot new trends easily.

Feedback growth over time

This linear graph is similar to the New Votes per day graph, but instead of showing the daily new votes it shows the cumulative growth over time. The default is all feedback, however you can select also specific feedback to compare the growth of up to 5 different pieces of feedback within the time frame.

โ† Teams OverviewCompanies and Users Dashboard โ†’
Getting Started
8 Steps to get Started with Feedback StudioFeedback OverviewRoadmapCustomization
Bulk Center
ImportUpdateDeleteExport
Pro Plan
Prioritization OptionsFeedback DashboardStaff DashboardCompanies and Users Dashboard
Feedback Studio logo
Copyright ยฉ 2024 Feedback Studio